FREQUENTLY ASKED QUESTIONS

Are we limited to cake designs seen in your gallery?
No, we customize all cakes and will work with you to produce your unique vision.

Do you offer Free Consultations?
Yes. Simply call to arrange a complimentary Design Consultation which includes a Cake Tasting of several cake, filling and icing flavors plus refreshments. When calling let me know of and flavors and combinations you would like to test. Please feel free to bring a few friends. At the consultation we can discuss ideas to bring your vision to life, customized to your personal style and taste. To help me in the design process you can choose ideas from my web site and other materials I have - or bring your own pictures or rough sketch. If your party, reception or occassion has a theme that you wish to incorporate into your cake, please bring theme information, color swatches and designs.

Do you offer any other "freebies"?
With a purchase of a Wedding Cake I will create a complimentary reproduction of your wedding cake top for your first anniversary.

With the purchase of a Baby's First Birthday Cake your baby gets his or her own complimentary cake or half-dozen cupcakes to smoosh, smash, mangle and bite into so you can serve an intact cake to your party guests.

With the purchase of a Military Going Away Cake I will create a complimenary personal cake or half-dozen cupcakes for your serviceman.

What is necessary to reserve my cake order?
A $50 deposit will reserve the date of your event, which will be applied to the final balance of your cake order.  We require half of the purchase price of the cake four weeks before your event date. The remaining balance is expected seven days before your event. In the event of cancellation, the $50 deposit and first-half down are non-refundable.

How far in advance should I order my cake?
Orders for cakes should be placed with as much notice as possible. Because of the time and complexity that goes into our cakes, it is best to reserve your date as soon as possible.

What flavors do you offer?
We are confident we can create almost any flavor you desire.

Can we have different cake flavors in different tiers?
Yes. You can order different flavors for each teir in your cake at no extra charge, which does not affect the cost of the cake. However, please keep in mind that multiple flavors at your event can complicate cake service.

What is fondant?
A rolled sugar icing, fondant covers the outside of the cake and a thin layer of buttercream underneath. Becoming increasingly popular, fondant gives the cake an elegantly smooth, alabaster finish. We recommend fondant for more formal and structually complex cakes. Fondant is applied over buttercream frosting, enabling guests who may not prefer the fondant to simply peel it back and eat the frosting underneath.

How much will my cake cost?
Generally, our cakes are priced per serving . The price includes design, cooking, decorating, ingredients, set-up and delivery. Our pricing is governed by the number of servings and complexity of design. Adding or deleting  accessories and decorations to and from a base design also effects pricing. Have a budget? We can can work with you.

Are the cake accessories (such as pillars, stands, pedestals) included in the price of my cake?
No All non-edible accessories have a refundable deposit charge and a rental fee. The accessories must be returned in excellent condition without damage or missing parts to receive your refund. All accessories should be returned within four days of your event.

Are you available to serve your cake creation at my event?
Yes. For a fee of $25.00 per man hour, myself and an assistant will cut and serve your cake, following the proper serving etiquette for your event and venue.

Do you deliver?
Absolutely. Delivery and set-up is free for the Jacksonville area. Charges may apply for deliveries outside the area.




Copyright Great Cakes R Us 2009. All rights reserved.
FAQS
Copyright Great Cakes R Us 2009. All rights reserved.